Our Mission

At The Mountain Top Lodge, we are committed to protecting your privacy and safeguarding your personally identifiable information. Your trust is important to us, and we take the responsibility of protecting your personal data very seriously.

Information Collection

Our primary purpose in collecting your personal information is to provide you with a seamless experience when making reservations at The Mountain Top Lodge. We collect only the information necessary to fulfill this goal, including your name, contact details, and payment information. Personally identifiable information is collected solely when you make a reservation or submit a form on our website.

All personal information provided will be kept confidential and will not be shared with third parties unless specifically requested by you or as required by law. The Mountain Top Lodge does not sell or rent your personal information to any third party.

We use data collection tools such as "cookies" on certain pages of our website to measure the effectiveness and security of our services. Cookies are small files placed on your hard drive that help us enhance your user experience. You are free to decline cookies if your browser allows, but doing so may limit some features of the site.

How We Use Your Information

In addition to processing reservations, your personal information may be used for internal purposes, including improving our services, conducting marketing research, and providing you with special offers and updates. We will only send marketing communications if you have opted in to receive them. You can opt out at any time by contacting us.

We may also share your information with trusted third-party service providers who assist us in offering our services, such as payment processors or booking platforms. These third parties are obligated to protect your information in compliance with this policy and are authorized to use your data only for the specific services they provide.

Use of Guest Photos

We occasionally take photographs or videos of our guests enjoying The Mountain Top Lodge for use in marketing materials, including our website, social media, and promotional content. By staying with us, you agree that your image may be used for these purposes.

If you prefer not to have your image used, please notify us during your stay, and we will be happy to accommodate your request.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

Your Rights Regarding Your Data

You have the right to access, correct, or request the deletion of your personal information at any time. To exercise these rights, please contact us at [email address], and we will respond to your request within a reasonable timeframe.

Security

We take the security of your personal information seriously. When you make a reservation, we implement secure measures both online and offline to protect your data. Our Secure Sockets Layer (SSL) technology encrypts your personal and payment information during transmission to ensure it cannot be accessed over the internet.

Children’s Privacy

The Mountain Top Lodge’s website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will take steps to delete it.

Policy Modifications

The Mountain Top Lodge may update this Privacy Policy from time to time to reflect changes in regulations, our business needs, or the needs of our guests and service providers. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@themountaintoplodge.com.